I need help....
I would like to officially lodge a complaint on your Volvo S40 for failure on any indication on the Radiator without water, despite general maintenance performed by your authorized service center, resulting in the vehicle coming to a complete stop when overtaking on fast lane, putting driver and passengers at critical risk. And couple with the does-not-bother Service Manager - Faisal, I would say it's either I give up all Federal Auto in Glenmarie and Penang, or I just give up all other 3 units of my Volvos completely!
Please advise me the contact details for me to escalate my complaint to the relevant channels, departments or authority.
Desperately, thank you.
Mr. Chow *** Choy